Truvid Help Center
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Billing & Payments FAQs

Why do I not see my payment in my bank account ?
  • Check your net payment terms. - Check all your payment details are updated and correct. - Make sure that your company name matches the name on your Truvid account and your Bank Account Name.


Should I send an invoice ? And where ?

No, only if you are a master/agency account and send to finance@truvid.com.


When should I receive my payment?

This depends on your payment terms. It is usually net60- every two months.